Strategic Planning and Performance Management Consulting (Part 2): Project Kick-Off to Go-Live
August 8, 2026 In Part 1, I talked about how every strategic planning and performance management project run starts with people, not software. Consensus. KPI selection. Cascading and alignment using Balanced Scorecard thinking. Now comes the part most consultants rush through. The part I refuse to rush. I want to see what actually happens after […]
The Strategy Execution Gap (And How to Close It)
The Strategy Execution Gap (And How to Close It) (Note: Company details omitted due to NDA) A few months ago, I was sitting with the Managing Director of a 1,200-employee conglomerate. They had spent months developing a brilliant 5-year strategic plan. I asked a simple question: “Can you show me how your General Manager’s current […]
KPI Software Implementation: Key Lessons Learned
Part 1: Speed Matters More Than Features When we started implementing KPI software, we expected the biggest challenge to be technology. It was not. The real challenge was getting the organization ready to use the system. We learned that a performance management project can fail even when the software is powerful. If implementation takes too […]